With customer loyalty on the ropes due in large part to inflation which has everyone shopping for deals and jumping ship for lower prices --- here's what your customers are looking for...
https://hbr.org/2017/07/your-customers-still-want-to-talk-to-a-human-being
George ClayThis "human touch" makes all the difference...sets you above the fray and shows buyers you are different and your brand is different.
This is something I think every business can use and is especially needed today where that all important human touch is sorely lacking.
