High-level Appointment Setting

Is your "phone voice" suited for new client outreach? Easy to fool yourself into making mistakes.

George Clay

Q: What goals are realistic for high-level appointment setting?

A: High-level appointment setting is calling to get information.

That means finding out if  your prospect qualifies for being added to the front end of your sales funnel.

Picture a crowded room.

Your goal: find the folks interested in what you offer.

How to do it? Ask for a show of hands.

There, that's the goal of your cold call ---

  • finding the right prospects
  • separating them from the crowd
  • then qualifying their interest level

Also, phone prospecting and business appointment setting is a form of direct marketing.

b2b appointment setting
Fine tune your B2B appointment setting

And building a highly targeted database is the key to any successful direct marketing campaign.

Therefore, view each call as a means for fine tuning your sales funnel and B2B appointment setting database.

It's a work in progress that never ends!

Q:  How do I pitch my B2B call?

A: Use a script. It keeps you focused and in control of the call.

Make your introduction short, simple, to the point --- something you can deliver in twenty seconds...without being rushed.

Relax and be yourself. After that, the rest is easy!

Remember, the phone is a great way to build prospect lists, increase customer loyalty and win sales.

The secret is to keep your call relaxed, almost informal tone.

Q:  How do I qualify sales prospects?

A: Conclude your introduction with a simple "yes" or "no" question.

How your prospect answers will indicate if they are a qualified prospect...or a prospect you want to drop.

Used early in your call this simple question helps you spot good prospects from the not so good prospects.

Remember that crowded room example?

Your question is asking for a show of hands.

Some folks will raise their hands, some will not.

Your b2b appointment setting and revenue stream develop over time from the folks who raise their hands.

Q:  How do I know my script is working?

A: That's easy --- delivering your "pitch" without interruptions from your prospectis a sign that your script is working  --- keeping you and your prospect focused on your delivery.

Q: OK to read my Script...or memorize it?

A:  The secret is making your delivery appear unrehearsed.

Follow Winston Churchill.

His speeches are among the greatest in the English language.

He toiled endless hours over their every detail.

Yet when delivering them he appeared completely at ease...almost casual in his presentation.

Hence, his quip that “The very best impromptu speeches are the ones written well in advance.”

high-level appointment setting
George Clay

Improve Your High-level Appointment Setting 

This article in FORBES may unsettle your B2B appointment setting strategy.

Reading it may force you to rethink how you go about getting and keeping customers.

Prospecting B2B In The Age Of The Customer 

Called 7 NEW RULES FOR PROSPECTING IN THE AGE OF THE CUSTOMER it tells of the shift in the marketplace of business to business sales.

Buyers no longer need you the seller in front of them to make intelligent buying decisions.

Your importance to a buyer is vastly diminished if you follow old way selling habits.

Forget prospecting for appointments.

The digital age has pushed appointment setting off the high ground it held for so many years.

Sure, face-to-face appointments matter...but their significance in the sales cycle has faded.

The importance of this dynamic for anyone in B2B sales and marketing cannot be understated.
Bottom Line: If you are prospecting for appointments  you are playing a loser's game.

Get over it. Or get yourself another job --- but not in sales.

With that in mind my page on prospecting for new clients also may be worth a look.

If you want better qualified sales leads, higher conversion rates and more revenue per sales lead than is typically achieved by traditional B2B Appointment Setting I can help you.

Become Better At High-level Appointment Setting

new business sales prospecting
George Clay

Get updates on ways B2B Appointment Setting can help your business grow ---especially in this economy.

Also, go here for DMA 2012 response rate reports for lead generation marketing media. Plus this Advertising Age update on B2B phone marketing.

Also, if you do nothing else today click and read this:

7 New Rules for Prospecting In The Age of The Customer

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