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Fix Your Sales Follow-up Call Process


Having an effective sales follow-up call process is where most sales organizations drop the ball. 

sales follow-up call process
George Clay

What do I mean by effective sales follow-up call process?

First of all, it is not sending out email blasts.

And it's NOT intrusive or annoying like the telemarketing calls you are used to getting.

To be effective a sales follow-up call process makes you stand out from the crowd.

Relationship building…credibility building…follow-up that makes you stand out from the pack.

Call it old-school relationship building by phone.

And don't kid yourself.

You know that even if you had time you would do anything but work the phones and make those real-time follow-up calls.

Then there's your sales rep problem

You leave it to them for reaching out to your prospects and to your customers.

But they all tell you the same story ---

They want to make those follow up calls calls...but never get around to actually doing it (even your best reps are too busy handling their own customers to develop new ones).

And what about voice-mail and email?

You and everyone else looking for new customers have over-used voice-mail follow-up and email so much that your messages are pretty much ignored and left un answered.

Introducing My Marketing Direct Solution For An Effective Sales Follow Up Call Process
sales follow-up call process
George Clay

To help you determine if I'm a good fit for what you need I'll give you a detailed summary of my  Marketing Direct sales follow-up call process.

First of all, I do NOT outsource to third party call centers.

All the prospecting and follow-up calls I do myself.

And what I do is NOT one call appointment setting…not even close.
 
I'm telling you this now to save us both lots of time.
But if you're still with me let's get back to my phone prospecting...how it works...and what I can do for you. 
It’s more a list-building process…starting first with the best list you will ever own --- your existing list of prospects you want to sell to.sales follow-up call process
The sales cycle depends if we get lucky and find a pain point that needs attention.
Not the norm...but it does happen!
My guess you will need month or two to see a sale.
Might happen sooner.
A big key to my Marketing Direct Custom Phone Prospecting and overall database management is a rapid application contact management crm called TeleMagic.
I do not sell it.
Just recommend it highly because it is a great resource not just for phone prospecting but tracking and managing your customer and prospect base.
I recently made a video about TeleMagic --- you can see it here.
 
As we work setting all this up we will find key words and phrases that resonate with the prospect --- Not sure what you have found is the “secret sauce” that gets them talking about what they need.
Does this give you the big picture vs. the one call and done appointment-setting pitch?
The latter we can try…see if it works …either on opening call or follow-up.
Keep testing new twists!
As you can see, it’s a process….and does not yield results overnight.
But sure beats one-call telemarketing.
Establishing Personal Contact

Working the phones and making the calls I establish one to one personal contact with your new business prospects in a very personal way...ahead of the bigger companies with larger, less personalized sales and marketingsales follow-up call process organizations.

This is NOT mass volume telemarketing.

Nothing like that.

I do NOT outsource to third party call centers. All sales prospecting and B2B telemarketing I do myself. Period!

What my Marketing Direct Sales Follow-up Call Process can do for you...
  • Build your prospect list with introductory cold calls.
  • Develop these prospects with lead nurturing follow-up calls.
  • Get you Appointments by methodically working this prospect list.
  • Make your sales process more efficient so every sales lead gets followed up.
  • Give you full notes & clear records of each sales prospecting call at all stages.
  • Give you DAILY Call Outcome Reports so you can share information and adjust tactics.
  • Save you money…by testing small B2B Sales Generation TRIAL PROJECTS.

IGet updates on ways Marketing Direct Custom Phone Prospecting can help your business grow ---especially in this economy.

Also, go here for DMA 2012 response rate reports for lead generation marketing media. Plus this Advertising Age update on B2B phone marketing.

Also, for further study:

  • Harvard Business Review On Cold Call Sales Prospecting
  • 7 New Rules for Prospecting In The Age of The Customer

  Subscribe for Free

If you're a growing business you cannot afford to miss these simple but effective sales development techniques. Go ahead and subscribe now!

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 Written by the man whose findings have done more for direct marketing than any copywriter in the history of advertising. 

YES! Sign me up to receive my free Marketing Direct e-book plus newsletter with do-it-yourself tips I can do on my own at my own pace to boost my outreach success.    

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Outreach Services

George Clay
  • New client outreach --- the human touch.
  • Hunting, prospecting, qualifying --- without mass volume telemarketing. 
  • Get you closer to your customers. 
  • Manage & nurture leads through handover to Sales, once there is an opportunity.

How you can use marketing direct outreach: more ideas

  

 

Marketing Direct Outreach

No magic pill.

Just sales hunting with a human touch.

Slow but sure wins trust that wins clients.

Not a quick fix...but it works!

Test and see if you like results.

858-756-2085